COVID-19 Update: Office closed to public but all services still available. »Learn More

About the Jones Client Portal

What is the Client Portal?

The new Jones Client Portal is a self-service tool that you can use from your desktop or smart device. It is designed to give you access to your personal insurance information at any time, day or night. You can now digitally and securely:

  • view electronic pink slips (e-pink slips)
  • request policy changes
  • file insurance claims
  • communicate with your broker
  • request a quote
  • make a payment
  • and much more!

We're with you all the way, with the Jones Client Portal.

e-Pink Slips Now Available in Ontario

Connecting to the Client Portal is easy as...

1. Sign in here or use the Client Login button at the top right

2. Enter the e-mail address we have on file for you. Forgot which email?

3. Open the confirmation e-mail that's sent to you

And you're in! You can now log in anytime. Don't forget to add us to your safe sender list!

Client Portal - Examples

Want a Client Portal shortcut?

We value your time and so does the Jones Client Portal. For quick access on your mobile or smart device, you can easily add a shortcut and the app icon will appear on your home screen.

Client Portal Support

Have questions? Check out our Client Portal FAQs below.
If you need technical assistance, please contact or call 807-343-9444

Self-Service Insurance Portal

Frequently Asked Questions

Here are answers to many of our frequently asked questions (FAQs) about the Jones Client Portal. If you want to discuss your insurance needs and questions more fully, please contact one of our insurance brokers.

Insurance Quote

Getting a quote is simple and quick! Let one of our experienced brokers find the coverage options to fit your unique insurance needs.

Emergency Claims

If our office is closed and you need to make a claim, we ask that you try to reach one of us.

What's New

Insuring Your Home-Based Business

July 3, 2020

Do I need Home-Based Business Insurance? There are many associated risks with starting a new business, and protecting your investment can be an overwhelming task – but what if you … Read more

Hours of Operation

Mon: 9am – 5pm | Tues: 9am – 5pm | Wed: 9am – 5pm | Thurs: 9am – 5pm | Fri: 9am – 5pm | Sat: CLOSED | Sun: CLOSED

521 Memorial Ave, Thunder Bay, ON P7B 3Y6 • Tel: 807-343-9444 •