Emergency Claims

There is never an ideal time to go through an insurance claim, but seeing you through the process from beginning to end is our commitment to you as brokers.

In the event we are closed when you have to make a claim, we ask that you try to reach us directly to guide you through the first steps. We aim to respond to your calls as soon as possible, but in an emergency where we cannot be reached, please contact your carrier directly using the numbers below:

Insurance Emergency Claims Number - Direct Line

  • 807-343-9444 (24 hours)
  • Jeff Jones - 1-807-476-8651
  • Jenn Lawr - 1-807-631-5400
  • Outside of Thunder Bay - 1-844-810-6641

Insurance Emergency Claims Number - Insurance Companies

  • Aviva Canada - 1-866-692-8482
  • CAA: 1-877-222-1717
  • Economical Insurance Group (including Waterloo, Perth, & Western General) - 1-800-607-2424
  • GMS (Group Medical Services)- 1-800-459-6604 (within Canada & USA)
  • Gore Mutual - 1-800-265-8600
  • Intact (Jevco) - 1-866-464-2424
  • Nordique (Facility Association)  – 1-800-464-2424
  • Premier Marine
    • 1-800-387-5677 (within Canada & USA)
    • 1-866-462-3656 (Marine)
  • RSA/Western Assurance - 1-800-319- 9993
  • TIC
    • 1-800-995-1662 (Canada & US)
    • 1-800-842-08420 (Worldwide)
  • Wawanesa Insurance - 1-844-929-2637

All other companies please contact the office at 807-343-9444 or 807-476-8651

Insurance Quote

Finding the right coverage is easy! Let one of our experienced brokers find the coverage options to fit your unique insurance needs.

Emergency Claims

If our office is closed and you need to make an emergency claim, we ask that you try to reach one of us at our emergency claims number.

Our Location

521 Memorial Ave

Thunder Bay, ON P7B 3Y6



[email protected]

Hours of Operation

Monday - Friday: 9am – 5pm

Weekends: Closed


Need to make an after hours claim? Visit our emergency claims page.