Claims Experience Questionnaire

Please rate your claims experience

	Strongly disagree	Disagree	Neutral	Agree	Strongly agree
Reporting the claim to Jones and Associates Insurance was made simple.
The broker, to whom the claim was reported, was compassionate and knowledgeable.
The follow-up call answered all remaining questions.
After the claim was reported, the adjuster from your Insurance Company made contact promptly.
Treatment by your Insurance Company Claims Department was in a polite and courteous manner.
The Claim Settlement was received in a timely manner.
The Claim Settlement was satisfactory.
You were pleased with the overall claims experience.

Finding the right coverage is easy! Let one of our experienced brokers find the coverage options to fit your unique insurance needs.

If our office is closed and you need to make an emergency claim, we ask that you try to reach one of us at our emergency claims number.

With the snowfall we’ve had this winter, it’s only natural to worry about the effects a rapid melt may have on your home. However, a little…

March 15, 2022

521 Memorial Ave

Thunder Bay, ON P7B 3Y6

1-807-343-9444

Monday - Friday: 9am – 5pm

Weekends: Closed

Need to make a claim? For after hours claims, visit our emergency claims page