| Reporting the claim to Jones and Associates Insurance was made simple. | | | | | |
| The broker, to whom the claim was reported, was compassionate and knowledgeable. | | | | | |
| The follow-up call answered all remaining questions. | | | | | |
| After the claim was reported, the adjuster from your Insurance Company made contact promptly. | | | | | |
| Treatment by your Insurance Company Claims Department was in a polite and courteous manner. | | | | | |
| The Claim Settlement was received in a timely manner. | | | | | |
| The Claim Settlement was satisfactory. | | | | | |
| You were pleased with the overall claims experience. | | | | | |
