We're With You

Get Personalized Insurance Coverage.


Why Choose Jones Insurance?


When it comes to buying or renewing your insurance, it's essential to have someone on your side - a registered insurance broker who understands your unique needs and can guide you through the process of getting insured step-by-step.


As a locally owned business, Jones Insurance cares about members of our community - like you! Our team looks beyond a policy to get to know you and evaluate the specifics related to your work and life. Your dedicated Broker will ensure you have the exact coverage you need - no more, no less.


The best part? Unlike those big companies where you're just another number in their system, you have direct access to your dedicated Broker when you work with Jones Insurance. If something goes wrong, or we need to move things up the chain, you have a real person you can reach out to and speak with.


Located in Thunder Bay, we love our Northwestern Ontario community and look forward to supporting clients like you.


We're with you... all the way!

Emergency Claims

If our office is closed and you need to make an emergency claim, we ask that you try to reach us directly to guide you through the first steps.

We're available for you, 24/7.

Jones Client Portal

Need to access your personal insurance information from your desktop or smart device?

With the Jones Client Portal, you can access your pink slips, request policy changes, file insurance claims, make a payment, and more!

Insurance Coverage For Your Peace of Mind

We offer a wide range of insurance products - from auto and residential insurance to travel and commercial policies, you can count on us for your insurance needs.

Residential Insurance

Coverage for where you live
Owning or renting a home can come with its fair share of worries - from leaky pipes, damaged roofs, a backed up sewer, or a break-in, you need an insurance policy that can protect you during these unexpected events.

Vehicle Insurance

Coverage for how you get around
As a vehicle owner, auto insurance is a necessary expense to protect your financial well-being. in the unfortunate event of an accident or theft, auto insurance protects you from incurring high expenses for repairs, replacement, and any legal action that could be taken against you.

Commercial Insurance

Coverage for your business
Business owners invest their time, money, and effort into building a company and that's why protecting it from potential risks is so critical. From natural disasters and accidents to lawsuits and cyber attacks - a properly crafted commercial policy helps ensure you're prepared for any emergency.

Jones in the Community

Beyond providing insurance, our team is dedicated to building a vibrant Northwestern Ontario community in a variety of ways. You'll often find members of our team supporting charitable causes that reflect our shared values as well as sponsoring and participating in community events.

If you see our team members, or our booth at an event, stop by and say hi!

Curling Team of four middle-aged men with Jones Insurance logo on the front of their jackets

Top Insurance Companies

Our Location

521 Memorial Ave

Thunder Bay, ON P7B 3Y6



[email protected]

Hours of Operation

Monday - Friday: 9am – 5pm

Weekends: Closed


Need to make an after hours claim? Visit our emergency claims page.